Best Chatbot For Customer Service

Telco companies are kept busy with customer requests like billing, plan upgrades, password resets, account inquiries, SIM purchases, service outages and lot more. Herbie streamlines the operation by automating labor demanding and time consuming processes.

Clients communicate with the providers through various social channels such as e-mails, phone calls, web forms, voice chats and submits their requests. Herbie processes the inbound data and redirects to the appropriate service representatives for further correspondence.